Questions, simply answered.

A collection of holiday residences in Surfers Paradise. Current inventory may include residences in Hilton Surfers Paradise, Circle on Cavill, and Peppers Soul; the building and exact unit are confirmed with each available option.

Our current focus is Surfers Paradise. The buildings represented in the collection can change as inventory changes, so we confirm the building and exact residence before you book.

We've grouped the residences into collections — one-bedroom, two-bedroom, and three-bedroom — so you can find the right fit without scrolling through a long list of apartments.

Start with the Sky One-Bedroom collection if you are travelling as a couple. If you want more separation or shared space, ask us to compare it with the available two-bedroom options.

Start with the two-bedroom collections for families or friends, and the Three-Bedroom Signature for a larger group. We will confirm the permitted capacity, bed configuration, bathrooms, and suitability of the available unit before booking.

Amenities vary by residence. Tell us if a kitchen, in-unit laundry, accessibility feature, or another inclusion is essential and we will confirm it for the exact unit before you book.

We can suggest local options and, where arranged, help with a request. Recommendations, supplier availability, prices, and bookings are confirmed separately rather than guaranteed by the website.

We do not currently advertise in-residence dining as a standard service. We can suggest local tables and may be able to help with a reservation request, subject to the venue's availability and terms.

We can suggest local tables and may be able to help with a reservation request. The restaurant confirms availability, pricing, and its own booking terms.

We can suggest local beauty and wellness options and may be able to help with a request. The supplier confirms availability, suitability, pricing, and its own booking terms.

Local planning help is request-based, not a guaranteed hotel concierge service or an inclusion with every stay. Tell us what you need and we will confirm what support is available.

Sometimes — it depends on cleaning schedules and other bookings. Let us know what you need and we'll do our best.

We do not publish an offer until its eligibility, dates, benefit, and booking conditions are confirmed. Send your dates and guest details and we will tell you if a documented offer applies.

The earlier the better, especially in peak periods. More notice means more options.